Employee Assistance Programme

Acorn’s Employee Assistance Programme (EAP) is available 24 hours a day, 365 days a year, online and on the telephone. Designed to answer your questions immediately or to refer you to the most appropriate advisor, counsellor or source of information. The service includes legal, financial, consumer, and personal advice and it is all completely confidential.

Option One – Entry Level EAP:

EAP online service
Telephone general information/signposting
Triage telephone counselling
Management consultation support line
Specialist telephone services – legal advice
Specialist telephone services – financial advice
Specialist telephone services – debt counselling
Regular statistical reporting – management information depending on group size*

Option Two – Mid Level EAP:

EAP online service
Telephone general information/signposting
Telephone counselling
Management consultation support line
Telephone support for dispute resolution
Specialist telephone services – legal advice
Specialist telephone services – financial advice
Specialist telephone services – debt counselling
Triage telephone counselling
Formal telephone counselling (4 sessions)
Face to face counselling (4 sessions)
Online cognitive behavioural therapy (CBT) including 5 telephone support sessions
Trauma support and advice line
Regular statistical reporting – management information depending on group size*

Option Three – High-Level EAP:

EAP online service
Telephone general information/signposting
Telephone counselling
Management consultation support line
Telephone support for dispute resolution
Specialist telephone services – legal advice
Specialist telephone services – financial advice
Specialist telephone services – debt counselling
Triage telephone counselling
Formal telephone counselling (6 sessions)
Face to face counselling (6 sessions)
Online cognitive behavioural therapy (CBT) including 5 telephone support sessions
Trauma support and advice line
Regular statistical reporting – management information depending on group size*

Option Four – Premium Level EAP:

EAP online service
Telephone general information/signposting
Telephone counselling
Management consultation support line
Telephone support for dispute resolution
Specialist telephone services – legal advice
Specialist telephone services – financial advice
Specialist telephone services – debt counselling
Triage telephone counselling
Formal telephone counselling (8 sessions)
Face to face counselling (8 sessions)
Face to face CBT (8 sessions)
Online cognitive behavioural therapy (CBT) including 5 telephone support sessions
Formal telephone CBT (8 sessions)
Trauma support and advice line
Regular statistical reporting – management information depending on group size*

Note: *100 staff plus.

Prices vary depending on the employee population therefore on the application please specify the number of applicable employees.

Contact Us

Get in touch for more information and a quotation on how you can support your workforce on 01260 277797 or email us at website@acornoh.co.uk